Rainbow Zip Up Fleece Jacket - NHS Staff Uniform

Personalised NHS Fleece Jacket

Frequently Asked Questions

How long does personalisation take on my NHS Rainbow Fleece?

We complete all personalisation within 5-7 working days after your order is placed. Each Rainbow Fleece Jacket is individually embroidered with your custom details before being quality checked and dispatched. You'll receive a confirmation email once your National Health Service fleece has been shipped. 

What personalisation options are available for my Rainbow Fleece Jacket?

Your NHS fleece can be personalised with up to three lines of text: hospital name, department name, and your personal name - all at no extra cost. You can choose whether to include the NHS logo with the rainbow design or have just the rainbow embroidered. All personalisation is professionally embroidered directly onto the fleece for a durable, high-quality finish.

What size Rainbow Fleece Jacket should I order?

Our NHS fleeces are unisex in sizing and tend to be generous. For a comfortable fit, we recommend women order one size down from their usual size (e.g., if you normally wear a Medium in women's clothing, consider ordering a Small in our Rainbow Fleece Jacket). Please refer to our detailed size chart for chest measurements to ensure the perfect fit.

How do I care for my NHS Rainbow Fleece to keep it looking good?

Our Rainbow Fleece Jackets are made from 100% anti-pill polyester, which maintains its appearance wash after wash. For best results, machine wash at 30°C, avoid using fabric softener, and turn inside out before washing. Do not tumble dry - simply reshape while damp and air dry. This helps maintain the vibrant colours of the rainbow design and keeps your NHS  fleece looking professional.

For any other questions about our Rainbow Fleece Jackets or National Health Service clothing range, please contact our friendly team at 07854 731660 or email info@wipeoutcreations.com

Garment Care Guide
Proper care keeps your garments looking their best for longer. Care labels provide important guidance on how to clean and maintain each item, taking into account the fabric, stitching, print, and construction methods used. Following these instructions will help preserve the fit, colour, and overall appearance of your garment after repeated washing.

General Care Guidelines
Please use the following as a guide for all garments:

• Fasten all zips and undo buttons before washing
• Check pockets and remove any loose or sharp objects
• Smooth out collars and cuffs
• Always refer to the care label before washing
• Use a good-quality detergent and the correct recommended amount

Washing & Drying

• Due to the specialist printing techniques used on our garments:
• Do not wash above 40°C, as higher temperatures may cause prints to crack or fade
• Do not tumble dry, as this may cause logos to crack and garments to shrink

Following these guidelines will help maintain the quality and longevity of your item.

UK Delivery
Orders shipped to UK Mainland addresses over £150 automatically qualify for free standard delivery.

Orders below this amount may incur a minimum £3.80 signed-for delivery charge.

All deliveries are sent using our main courier partners Royal Mail and DPD, using their standard delivery services.

Processing & Dispatch Times
Most of our products are made to order, which means items are produced after your order has been placed.

Typical dispatch times are 7–14 days, depending on the product and order requirements.

You will receive a dispatch notification once your order has been prepared and is ready to ship.

Please note that dispatch time does not include the time required for suppliers to deliver materials to Wipeout Creations where applicable.

NHS Products
All NHS clothing and products are made to order, and we do not hold stock.

Orders are typically dispatched within 7–14 days, although delays can occasionally occur due to production or supplier lead times.

If you would like an update on your order, please contact us at: info@wipeoutcreations.com

Workwear Orders
For workwear orders, production begins once artwork approval has been confirmed.

The average delivery timeframe for these items is 5–14 days from artwork approval.

Delivery to Islands
Deliveries to UK islands may take approximately 3–10 working days, depending on location and courier availability.

Republic of Ireland (ROI)
Orders shipped to the Republic of Ireland over €150 automatically qualify for free delivery.

International Shipping
For all other international destinations, shipping charges will be calculated at checkout based on the order and delivery location.

Delivery Delays
While we aim to meet the delivery timeframes listed above, delays may occasionally occur due to factors outside of our control, including courier delays, supplier lead times, or high demand periods.

If you have any questions about your order or delivery times, please contact us at: info@wipeoutcreations.com