Hello My Name Is... Softshell Jacket

The Hello My Name Is... Softshell Jacket carries a logo specifically designed for patient-facing NHS and healthcare roles where staff identification matters at first contact. The embroidered branding is more legible and durable than a printed name badge alternative, and the jacket itself is built for the transition between indoor and outdoor clinical environments — the 3-layer construction includes a TPU windproof and breathable membrane, with a microfleece inner that maintains comfort without overheating during active indoor use. Waterproof to 10,000mm and cut to a contemporary fit that works over scrubs or a uniform top. Hospital name, department and staff name can all be added to the jacket free of charge at checkout. Available in navy, XS to 3XL.

• 3-layer bonded fabric, waterproof to 10,000mm
• Outer: 93% polyester, 7% elastane
• Mid layer: TPU waterproof, breathable, windproof membrane
• Inner: microfleece 100% polyester
• Full self-coloured waterproof zip
• 2 covered zipped pockets
• Wind resistant & breathable
• Contemporary fit
• Embroidered Hello My Name Is... logo
• Optional: name, hospital & department embroidery at no extra cost
• Sizes XS – 3XL

Garment Care Guide
Proper care keeps your garments looking their best for longer. Care labels provide important guidance on how to clean and maintain each item, taking into account the fabric, stitching, print, and construction methods used. Following these instructions will help preserve the fit, colour, and overall appearance of your garment after repeated washing.

General Care Guidelines
Please use the following as a guide for all garments:

• Fasten all zips and undo buttons before washing
• Check pockets and remove any loose or sharp objects
• Smooth out collars and cuffs
• Always refer to the care label before washing
• Use a good-quality detergent and the correct recommended amount

Washing & Drying

• Due to the specialist printing techniques used on our garments:
• Do not wash above 40°C, as higher temperatures may cause prints to crack or fade
• Do not tumble dry, as this may cause logos to crack and garments to shrink

Following these guidelines will help maintain the quality and longevity of your item.

UK Delivery
Orders shipped to UK Mainland addresses over £150 automatically qualify for free standard delivery.

Orders below this amount may incur a minimum £3.80 signed-for delivery charge.

All deliveries are sent using our main courier partners Royal Mail and DPD, using their standard delivery services.

Processing & Dispatch Times
Most of our products are made to order, which means items are produced after your order has been placed.

Typical dispatch times are 7–14 days, depending on the product and order requirements.

You will receive a dispatch notification once your order has been prepared and is ready to ship.

Please note that dispatch time does not include the time required for suppliers to deliver materials to Wipeout Creations where applicable.

NHS Products
All NHS clothing and products are made to order, and we do not hold stock.

Orders are typically dispatched within 7–14 days, although delays can occasionally occur due to production or supplier lead times.

If you would like an update on your order, please contact us at: info@wipeoutcreations.com

Workwear Orders
For workwear orders, production begins once artwork approval has been confirmed.

The average delivery timeframe for these items is 5–14 days from artwork approval.

Delivery to Islands
Deliveries to UK islands may take approximately 3–10 working days, depending on location and courier availability.

Republic of Ireland (ROI)
Orders shipped to the Republic of Ireland over €150 automatically qualify for free delivery.

International Shipping
For all other international destinations, shipping charges will be calculated at checkout based on the order and delivery location.

Delivery Delays
While we aim to meet the delivery timeframes listed above, delays may occasionally occur due to factors outside of our control, including courier delays, supplier lead times, or high demand periods.

If you have any questions about your order or delivery times, please contact us at: info@wipeoutcreations.com